3-D Secure Program

3-D Secure Program

In order to ensure safe online payment for our supporters, from 4th June 2012, 3-D Secure Program is introduced into our service system. At present, we provide VISA, Master Card and JCB cardholders with this Secure Program by requiring an additional level of security. For aforementioned cardholders, please contact your financial institution that issued your credit card to obtain your permanent password. While using our online service system, you will be guided by the 3-D Secure Program automatically to an extra page to key in your password. If you purchase from other merchant whose website also participates in 3-D Secure Program, you will be required to key in your secure password as well.


What is the「3-D Secure Program」?

When you enter your credit card details online, 3-D Secure Program protect your personal information and card details from going to fall into the wrong hands. It’s a security feature that credit card companies are using to create another level of security by adding an additional password so that your credit card details are being processed using a more secure connection. An example of this is Verified by Visa, Mastercard Secure Code or J/secureTM by JCB. If you activate the password and shop on sites that participates in the 3-D Secure Program, the check out process will require the password you set up in order to authorize your payment, and hence add protection against unauthorized use of your card.

FAQ

Forget your password?
Please contact your financial institution that issued your card to reset a new code. If you have any questions about the registration or process, please consult the customer service center of your card issuer.

What if my credit card was issued by an institution which does not participate in the 3-D Secure Program?
You will not be asked for your password while using our system and the whole payment process will remain the same.